{"id":2288,"date":"2025-10-16T16:26:58","date_gmt":"2025-10-16T16:26:58","guid":{"rendered":"https:\/\/moratra.com\/?page_id=2288"},"modified":"2026-08-27T13:12:19","modified_gmt":"2026-08-27T13:12:19","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/moratra.com\/fr\/terms-conditions\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2288\" class=\"elementor elementor-2288\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e90201d e-flex e-con-boxed e-con e-parent\" data-id=\"7e90201d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58cb2c45 elementor-widget elementor-widget-html\" data-id=\"58cb2c45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- \u2705 Moratra Terms & Conditions | Styled Responsive Version -->\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Poppins:wght@300;400;500;600;700&display=swap\" rel=\"stylesheet\"\/>\r\n<style>\r\n  *{box-sizing:border-box;margin:0;padding:0;}\r\n  .mp-wrap{font-family:'Poppins',system-ui,sans-serif;background:#F9F6F1;color:#1f2937;line-height:1.75;}\r\n\r\n  .pp-hero{background:linear-gradient(135deg,#0d9488 0%,#0a7a6f 50%,#065e54 100%);padding:70px 20px 60px;text-align:center;position:relative;overflow:hidden;}\r\n  .pp-hero::before{content:'';position:absolute;inset:0;background:url(\"data:image\/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cg fill='none' fill-rule='evenodd'%3E%3Cg fill='%23ffffff' fill-opacity='0.04'%3E%3Cpath d='M36 34v-4h-2v4h-4v2h4v4h2v-4h4v-2h-4zm0-30V0h-2v4h-4v2h4v4h2V6h4V4h-4zM6 34v-4H4v4H0v2h4v4h2v-4h4v-2H6zM6 4V0H4v4H0v2h4v4h2V6h4V4H6z'\/%3E%3C\/g%3E%3C\/g%3E%3C\/svg%3E\");}\r\n  .pp-hero-badge{display:inline-block;background:rgba(255,255,255,0.15);border:1px solid rgba(255,255,255,0.3);color:#fff;font-size:12px;font-weight:500;letter-spacing:1.5px;text-transform:uppercase;padding:6px 18px;border-radius:30px;margin-bottom:20px;position:relative;}\r\n  .pp-hero h1{color:#fff;font-size:clamp(26px,5vw,42px);font-weight:700;margin-bottom:14px;letter-spacing:-0.5px;position:relative;}\r\n  .pp-hero-sub{color:rgba(255,255,255,0.85);font-size:15px;font-weight:300;max-width:580px;margin:0 auto 22px;position:relative;}\r\n  .pp-hero-date{display:inline-block;background:rgba(255,255,255,0.12);border-radius:8px;padding:8px 20px;color:rgba(255,255,255,0.9);font-size:13px;position:relative;}\r\n  .pp-hero-date strong{font-weight:600;}\r\n\r\n  .pp-brand-bar-outer{padding:0 20px;}\r\n  .pp-brand-bar{background:#fff;border-left:4px solid #0d9488;max-width:900px;margin:0 auto;padding:16px 24px;display:flex;align-items:center;gap:14px;border-radius:0 8px 8px 0;box-shadow:0 2px 12px rgba(13,148,136,0.1);position:relative;top:-24px;}\r\n  .pp-brand-bar p{font-size:13.5px;color:#374151;line-height:1.5;}\r\n  .pp-brand-bar strong{color:#0d9488;}\r\n\r\n  .pp-outer{max-width:900px;margin:0 auto;padding:0 20px 60px;}\r\n\r\n  .pp-toc{background:#fff;border-radius:14px;padding:28px 30px;margin-bottom:40px;box-shadow:0 2px 20px rgba(0,0,0,0.06);}\r\n  .pp-toc-title{font-size:13px;font-weight:600;letter-spacing:1.2px;text-transform:uppercase;color:#0d9488;margin-bottom:16px;}\r\n  .pp-toc-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:8px;}\r\n  .pp-toc a{display:flex;align-items:center;gap:8px;font-size:13px;color:#4b5563;text-decoration:none;padding:7px 10px;border-radius:7px;transition:all .2s;}\r\n  .pp-toc a:hover{background:#F0FDFB;color:#0d9488;}\r\n  .pp-toc-num{font-weight:600;color:#0d9488;min-width:20px;font-size:12px;}\r\n\r\n  .pp-section{background:#fff;border-radius:14px;padding:34px 36px;margin-bottom:24px;box-shadow:0 2px 16px rgba(0,0,0,0.05);transition:box-shadow .2s;}\r\n  .pp-section:hover{box-shadow:0 4px 28px rgba(0,0,0,0.09);}\r\n  .pp-section-head{display:flex;align-items:flex-start;gap:18px;margin-bottom:22px;}\r\n  .pp-num{background:linear-gradient(135deg,#0d9488,#0a7a6f);color:#fff;font-size:13px;font-weight:700;width:36px;height:36px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px;}\r\n  .pp-section h2{font-size:19px;font-weight:600;color:#111827;line-height:1.3;}\r\n  .pp-section p{font-size:14.5px;color:#374151;margin-bottom:14px;}\r\n  .pp-section p:last-child{margin-bottom:0;}\r\n  .pp-section a{color:#0d9488;text-decoration:none;border-bottom:1px solid rgba(13,148,136,0.3);}\r\n  .pp-section a:hover{border-bottom-color:#0d9488;}\r\n\r\n  .pp-sub{margin:18px 0;}\r\n  .pp-sub h3{font-size:13px;font-weight:600;color:#0d9488;letter-spacing:.5px;text-transform:uppercase;margin-bottom:12px;padding-bottom:8px;border-bottom:1px solid #e5e7eb;}\r\n\r\n  .pp-list{list-style:none;display:grid;gap:10px;}\r\n  .pp-list li{display:flex;align-items:flex-start;gap:12px;font-size:14.5px;color:#374151;padding:10px 14px;background:#F9FAFB;border-radius:8px;}\r\n  .pp-list li::before{content:'';width:7px;height:7px;min-width:7px;background:#0d9488;border-radius:50%;margin-top:7px;flex-shrink:0;}\r\n  .pp-list li strong{color:#111827;}\r\n\r\n  .pp-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:14px;margin-top:4px;}\r\n  .pp-card{background:#F0FDFB;border:1px solid #ccfbf1;border-radius:10px;padding:16px 18px;}\r\n  .pp-card-label{font-size:11px;font-weight:600;letter-spacing:1px;text-transform:uppercase;color:#0d9488;margin-bottom:6px;}\r\n  .pp-card-val{font-size:13.5px;color:#1f2937;font-weight:500;}\r\n\r\n  .pp-highlight{background:linear-gradient(135deg,#F0FDFB,#CCFBF1);border:1px solid #99F6E4;border-radius:10px;padding:16px 20px;margin:16px 0;font-size:14px;color:#0f4038;}\r\n  .pp-highlight strong{display:block;font-size:11px;letter-spacing:.5px;text-transform:uppercase;color:#0d9488;margin-bottom:6px;}\r\n\r\n  .pp-alert{background:linear-gradient(135deg,#FFF7ED,#FFEDD5);border:1px solid #FED7AA;border-radius:10px;padding:16px 20px;margin:16px 0;font-size:14px;color:#7c2d12;}\r\n  .pp-alert strong{display:block;font-size:11px;letter-spacing:.5px;text-transform:uppercase;color:#ea580c;margin-bottom:6px;}\r\n\r\n  .pp-rights{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:12px;margin-top:4px;}\r\n  .pp-right-item{background:#fff;border:1px solid #e5e7eb;border-radius:10px;padding:14px 16px;border-left:3px solid #0d9488;}\r\n  .pp-right-item strong{display:block;font-size:13px;font-weight:600;color:#0d9488;margin-bottom:4px;}\r\n  .pp-right-item span{font-size:13px;color:#4b5563;}\r\n\r\n  .pp-contact-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:16px;margin-top:16px;}\r\n  .pp-contact-item{background:#F9F6F1;border-radius:10px;padding:18px;text-align:center;}\r\n  .pp-contact-icon{font-size:24px;margin-bottom:8px;}\r\n  .pp-contact-label{font-size:11px;font-weight:600;letter-spacing:1px;text-transform:uppercase;color:#6b7280;margin-bottom:6px;}\r\n  .pp-contact-val{font-size:14px;font-weight:500;color:#111827;}\r\n  .pp-contact-val a{color:#0d9488;text-decoration:none;border:none!important;}\r\n\r\n  .pp-footer{background:linear-gradient(135deg,#0d9488,#065e54);border-radius:14px;padding:30px 36px;text-align:center;color:rgba(255,255,255,0.9);font-size:13px;line-height:1.7;}\r\n  .pp-footer strong{color:#fff;}\r\n  .pp-footer-copy{margin-top:10px;font-size:12px;color:rgba(255,255,255,0.65);}\r\n\r\n  @media(max-width:600px){\r\n    .pp-section{padding:22px 18px;}\r\n    .pp-toc{padding:20px 18px;}\r\n    .pp-brand-bar{flex-direction:column;gap:8px;}\r\n    .pp-contact-grid,.pp-cards,.pp-rights{grid-template-columns:1fr;}\r\n    .pp-toc-grid{grid-template-columns:1fr;}\r\n    .pp-footer{padding:24px 20px;}\r\n  }\r\n<\/style>\r\n\r\n<div class=\"mp-wrap\">\r\n\r\n  <div class=\"pp-hero\">\r\n    <div class=\"pp-hero-badge\">Document juridique<\/div>\r\n    <h1>Conditions g\u00e9n\u00e9rales<\/h1>\r\n    <p class=\"pp-hero-sub\">Veuillez lire attentivement ces conditions g\u00e9n\u00e9rales avant de r\u00e9server une excursion, une activit\u00e9 ou une exp\u00e9rience de voyage avec Moratra.<\/p>\r\n    <div class=\"pp-hero-date\"><strong>Date d&#039;entr\u00e9e en vigueur :<\/strong> July 2, 2026 <span id=\"eff-date\"><\/span><\/div>\r\n  <\/div>\r\n\r\n  <div class=\"pp-brand-bar-outer\">\r\n    <div class=\"pp-brand-bar\">\r\n      <svg width=\"22\" height=\"22\" fill=\"none\" viewbox=\"0 0 24 24\" stroke=\"#0d9488\" stroke-width=\"2\" style=\"flex-shrink:0;\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M9 12l2 2 4-4m5.618-4.016A11.955 11.955 0 0112 2.944a11.955 11.955 0 01-8.618 3.04A12.02 12.02 0 003 9c0 5.591 3.824 10.29 9 11.622 5.176-1.332 9-6.03 9-11.622 0-1.042-.133-2.052-.382-3.016z\"\/><\/svg>\r\n      <p><strong>Moratra<\/strong> is the trading name of <strong>Moratra LLC<\/strong>, une soci\u00e9t\u00e9 \u00e0 responsabilit\u00e9 limit\u00e9e immatricul\u00e9e dans le Wyoming, aux \u00c9tats-Unis (WY Filing ID 2026-002017761). Moratra LLC est l\u2019organisateur, la partie contractante et la partie responsable de chaque circuit et exp\u00e9rience vendus sur ce site ; les circuits sont assur\u00e9s par notre propre \u00e9quipe op\u00e9rationnelle bas\u00e9e \u00e0 Marrakech, au Maroc. En finalisant une r\u00e9servation, vous concluez un accord juridiquement contraignant avec Moratra LLC.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"pp-outer\">\r\n\r\n    <div class=\"pp-toc\">\r\n      <div class=\"pp-toc-title\">Table des mati\u00e8res<\/div>\r\n      <div class=\"pp-toc-grid\">\r\n        <a href=\"#t1\"><span class=\"pp-toc-num\">01<\/span>Entit\u00e9 contractante<\/a>\r\n        <a href=\"#t2\"><span class=\"pp-toc-num\">02<\/span>D\u00e9finitions<\/a>\r\n        <a href=\"#t3\"><span class=\"pp-toc-num\">03<\/span>R\u00e9servation et paiement<\/a>\r\n        <a href=\"#t4\"><span class=\"pp-toc-num\">04<\/span>Annulation et remboursements<\/a>\r\n        <a href=\"#t5\"><span class=\"pp-toc-num\">05<\/span>Force majeure<\/a>\r\n        <a href=\"#t6\"><span class=\"pp-toc-num\">06<\/span>M\u00e9t\u00e9o et s\u00e9curit\u00e9<\/a>\r\n        <a href=\"#t7\"><span class=\"pp-toc-num\">07<\/span>Responsabilit\u00e9 du client<\/a>\r\n        <a href=\"#t8\"><span class=\"pp-toc-num\">08<\/span>Limitation de responsabilit\u00e9<\/a>\r\n        <a href=\"#t9\"><span class=\"pp-toc-num\">09<\/span>Services tiers<\/a>\r\n        <a href=\"#t10\"><span class=\"pp-toc-num\">10<\/span>Propri\u00e9t\u00e9 intellectuelle<\/a>\r\n        <a href=\"#t11\"><span class=\"pp-toc-num\">11<\/span>Politique de remboursement<\/a>\r\n        <a href=\"#t12\"><span class=\"pp-toc-num\">12<\/span>Modifications et r\u00e9siliation<\/a>\r\n        <a href=\"#t13\"><span class=\"pp-toc-num\">13<\/span>Loi applicable<\/a>\r\n        <a href=\"#t14\"><span class=\"pp-toc-num\">14<\/span>Plaintes<\/a>\r\n        <a href=\"#t15\"><span class=\"pp-toc-num\">15<\/span>Contactez-nous<\/a>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- SECTION 1 -->\r\n    <div class=\"pp-section\" id=\"t1\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">01<\/div><h2>Entit\u00e9 contractante<\/h2><\/div>\r\n      <p>Les pr\u00e9sentes conditions g\u00e9n\u00e9rales r\u00e9gissent la relation entre vous (le \u201c Client \u201d) et <strong>Moratra LLC<\/strong>, l&#039;entit\u00e9 juridique exploitant le <strong>Moratra<\/strong> brand. Moratra LLC is a limited liability company registered in Wyoming, United States (1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA).<\/p>\r\n      <div class=\"pp-highlight\"><strong>Avis important<\/strong><strong>Moratra<\/strong> is the trading name of <strong>Moratra LLC<\/strong>, registered in Wyoming, United States. Tours are delivered by our own operations team based in Marrakech, Morocco. All bookings, contracts, payments, and legal obligations are made directly with Moratra LLC.<\/div>\r\n      <p>En acc\u00e9dant \u00e0 notre site web \u00e0 <a href=\"https:\/\/moratra.com\/fr\">moratra.com<\/a>, En soumettant une demande de r\u00e9servation ou en effectuant un paiement, vous confirmez avoir lu, compris et accept\u00e9 l&#039;int\u00e9gralit\u00e9 des pr\u00e9sentes Conditions g\u00e9n\u00e9rales. Si vous n&#039;acceptez pas ces conditions, vous ne devez proc\u00e9der \u00e0 aucune r\u00e9servation.<\/p>\r\n    <\/div>\r\n\r\n    <!-- SECTION 2 -->\r\n    <div class=\"pp-section\" id=\"t2\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">02<\/div><h2>D\u00e9finitions<\/h2><\/div>\r\n      <p>Aux fins des pr\u00e9sentes conditions g\u00e9n\u00e9rales, les d\u00e9finitions suivantes s&#039;appliquent\u00a0:<\/p>\r\n      <div class=\"pp-rights\">\r\n        <div class=\"pp-right-item\"><strong>\"&quot;Entreprise&quot;\"<\/strong><span>Moratra LLC, a Wyoming (United States) limited liability company operating the Moratra brand \u2014 Moratra LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA. Ground services in Morocco are delivered by our Marrakech operations office, Morocco (RC No. 140897, ICE 003372765000012), under a service agreement with Moratra LLC.<\/span><\/div>\r\n        <div class=\"pp-right-item\"><strong>\" Client \" \/ \" Vous \"<\/strong><span>Toute personne ou tout groupe qui consulte le site web, effectue une demande de r\u00e9servation ou ach\u00e8te un service.<\/span><\/div>\r\n        <div class=\"pp-right-item\"><strong>\"&quot;Services)&quot;\"<\/strong><span>Toute visite, excursion, activit\u00e9, vol en montgolfi\u00e8re, campement dans le d\u00e9sert, excursion d&#039;une journ\u00e9e, transfert ou exp\u00e9rience de voyage propos\u00e9e par Moratra.<\/span><\/div>\r\n        <div class=\"pp-right-item\"><strong>\"&quot;R\u00e9servation&quot;\"<\/strong><span>Une r\u00e9servation confirm\u00e9e d&#039;un Service effectu\u00e9e via le site web, par e-mail, par t\u00e9l\u00e9phone ou par tout autre canal autoris\u00e9.<\/span><\/div>\r\n        <div class=\"pp-right-item\"><strong>\"&quot;Confirmation&quot;\"<\/strong><span>The written or electronic confirmation issued by Moratra LLC acknowledging a completed and paid booking.<\/span><\/div>\r\n        <div class=\"pp-right-item\"><strong>\" Fournisseur tiers \"<\/strong><span>Tout fournisseur ind\u00e9pendant, guide, op\u00e9rateur, h\u00e9bergeur ou entreprise de transport engag\u00e9 pour fournir une partie quelconque d&#039;un Service.<\/span><\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- SECTION 3 -->\r\n    <div class=\"pp-section\" id=\"t3\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">03<\/div><h2>Conditions de r\u00e9servation et de paiement<\/h2><\/div>\r\n\r\n      <div class=\"pp-sub\">\r\n        <h3>A. Processus de r\u00e9servation<\/h3>\r\n        <ul class=\"pp-list\">\r\n          <li>All bookings are subject to availability and are not confirmed until a written Confirmation is issued by Moratra LLC.<\/li>\r\n          <li>Il incombe au client de s&#039;assurer que tous les d\u00e9tails de la r\u00e9servation, y compris les noms des participants, les dates et les exigences particuli\u00e8res, sont exacts au moment de la r\u00e9servation.<\/li>\r\n          <li>Les r\u00e9servations effectu\u00e9es pour le compte d&#039;un groupe rel\u00e8vent de la seule responsabilit\u00e9 du client principal, qui accepte les pr\u00e9sentes conditions au nom de tous les participants.<\/li>\r\n          <li>Moratra LLC reserves the right to refuse or cancel any booking at its sole discretion, with a full refund of any amounts paid.<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <div class=\"pp-sub\">\r\n        <h3>B. Paiement<\/h3>\r\n        <ul class=\"pp-list\">\r\n          <li><strong>Payment.<\/strong> A <strong>acompte de 50 %<\/strong> confirme la r\u00e9servation pour tous les voyages de plusieurs jours, tous les circuits priv\u00e9s et r\u00e9servations priv\u00e9es, tous les itin\u00e9raires personnalis\u00e9s et sur mesure, toute r\u00e9servation incluant une nuit dans un camp du d\u00e9sert, un 4\u00d74 priv\u00e9 ou un guide priv\u00e9, ainsi que toutes les r\u00e9servations en p\u00e9riode de pointe. Le solde restant de 50 % est d\u00fb <strong>5 jours avant le d\u00e9part<\/strong> for multi-day journeys, and on the day of service for day activities. Failure to pay the balance by its due date is treated as a cancellation by the Customer, and the cancellation charges in force on that date apply. Exact amounts are always shown in your quote before any payment.<\/li> <li><strong>Paiement \u00e0 l'arriv\u00e9e.<\/strong> Limited to shared day activities, day tours and transfers outside peak periods, and settled at the start of the service.<\/li> <li><strong>Peak periods.<\/strong> March, April, August, December and January in full, and the Eid al-Fitr and Eid al-Adha holiday periods (from 3 days before to 4 days after the first day of each Eid).<\/li>\r\n          <li>Les modes de paiement accept\u00e9s comprennent les principales cartes de cr\u00e9dit et de d\u00e9bit, les virements bancaires et tous les autres modes de paiement express\u00e9ment mentionn\u00e9s sur notre site web.<\/li>\r\n          <li>All transactions are processed in the currency displayed at checkout. Moratra LLC is not responsible for any currency conversion fees charged by your bank or card issuer.<\/li>\r\n          <li>Payment card details are processed exclusively through PCI-DSS-compliant payment processors; payments are processed by Moratra LLC via Wise. Moratra LLC does not store full card numbers.<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <div class=\"pp-sub\">\r\n        <h3>C. Tarification<\/h3>\r\n        <ul class=\"pp-list\">\r\n          <li>Tous les prix sont indiqu\u00e9s par personne, sauf mention contraire, et peuvent \u00eatre modifi\u00e9s sans pr\u00e9avis jusqu&#039;\u00e0 la confirmation de la r\u00e9servation.<\/li>\r\n          <li>Moratra LLC reserves the right to correct any pricing errors at any time. In such cases, the Customer will be notified and offered the option to proceed at the corrected price or receive a full refund.<\/li>\r\n          <li>Les prix n&#039;incluent pas l&#039;assurance voyage personnelle, les vols internationaux, les frais de visa, les pourboires, ni aucun \u00e9l\u00e9ment non explicitement mentionn\u00e9 dans la description du circuit.<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <div class=\"pp-highlight\"><strong>Confirmation de r\u00e9servation<\/strong>Your booking is only confirmed once you receive a written Confirmation from Moratra LLC and the required payment has been successfully processed. Until that point, availability is not guaranteed.<\/div>\r\n    <\/div>\r\n\r\n    <!-- SECTION 4 -->\r\n    <div class=\"pp-section\" id=\"t4\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">04<\/div><h2>Politique d&#039;annulation et de remboursement<\/h2><\/div>\r\n\r\n      <div class=\"pp-sub\">\r\n        <h3>A. Annulations par le client<\/h3>\r\n        <p>Toute demande d&#039;annulation doit \u00eatre soumise par \u00e9crit \u00e0 <a href=\"mailto:Info@moratra.com\">Info@moratra.com<\/a> or by WhatsApp on +212 727-541683, and take effect on receipt (Morocco time, GMT+1). Verbal notice not confirmed in writing is not taken into account.<\/p><p>Pay-on-arrival bookings may be cancelled free of charge with at least 48 hours&rsquo; notice.<\/p><p>For deposit bookings, the deposit is refunded in full if cancellation is received within <strong>24 heures<\/strong> of payment, less bank and transfer fees. This window applies automatically by time and does not apply to bookings made fewer than 21 days before departure or falling within peak periods. <strong>After 24 hours the deposit is non-refundable.<\/strong><\/p><table style=\"width:100%;border-collapse:collapse;margin:0 0 18px;font-size:14.5px;background:#fff;\"><thead><tr><th style=\"padding:11px 14px;border:1px solid #e5e7eb;text-align:left;background:#0d9488;color:#fff;\">When you cancel<\/th><th style=\"padding:11px 14px;border:1px solid #e5e7eb;text-align:left;background:#0d9488;color:#fff;\">Charge<\/th><\/tr><\/thead><tbody><tr><td style=\"padding:11px 14px;border:1px solid #e5e7eb;vertical-align:top;\">Within 24 hours of paying the deposit<\/td><td style=\"padding:11px 14px;border:1px solid #e5e7eb;vertical-align:top;\">None &mdash; deposit refunded, less transfer fees<\/td><\/tr><tr><td style=\"padding:11px 14px;border:1px solid #e5e7eb;vertical-align:top;\">After 24 hours, up to 15 days before departure<\/td><td style=\"padding:11px 14px;border:1px solid #e5e7eb;vertical-align:top;\"><strong>50%<\/strong> of the trip price<\/td><\/tr><tr><td style=\"padding:11px 14px;border:1px solid #e5e7eb;vertical-align:top;\">Fewer than 15 days before departure<\/td><td style=\"padding:11px 14px;border:1px solid #e5e7eb;vertical-align:top;\"><strong>75%<\/strong> of the trip price<\/td><\/tr><tr><td style=\"padding:11px 14px;border:1px solid #e5e7eb;vertical-align:top;\">No-show, or cancellation after the journey has begun<\/td><td style=\"padding:11px 14px;border:1px solid #e5e7eb;vertical-align:top;\"><strong>100%<\/strong> of the trip price<\/td><\/tr><\/tbody><\/table><p>Charges are calculated on the full trip price and not on the amount paid. Where the charge exceeds the amount already paid, the difference remains due. These are pre-agreed contractual charges and not a reimbursement of costs: <strong>Moratra LLC is not required to produce invoices, receipts or third-party documentation as a condition of applying them.<\/strong> The charges apply whatever the reason for cancellation, including illness, visa refusal, flight cancellation and family emergencies. Full details: <a href=\"https:\/\/moratra.com\/fr\/refund-cancellation-policy\/\">Politique d&#039;annulation et de remboursement<\/a>.<\/p><h3>B. Cancellations by Moratra LLC<\/h3>\r\n        <ul class=\"pp-list\">\r\n          <li>Moratra LLC reserves the right to cancel any Service due to insufficient bookings, safety concerns, adverse weather conditions, force majeure events, or any other circumstances beyond our reasonable control.<\/li>\r\n          <li>Dans de tels cas, le Client se verra proposer un remboursement int\u00e9gral ou une autre date ou un service d&#039;une valeur \u00e9quivalente.<\/li>\r\n          <li>Moratra LLC shall not be liable for any additional costs incurred by the Customer as a result of such cancellation, including but not limited to flights, accommodation, or other travel arrangements.<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <div class=\"pp-sub\">\r\n        <h3>C. Conditions non remboursables<\/h3>\r\n        <ul class=\"pp-list\">\r\n          <li>Official permits, domestic flight tickets, special event tickets, and advance hotel payments during peak periods<\/li> <li>Bank transfer fees<\/li>\r\n          <li>Absences ou arriv\u00e9es tardives entra\u00eenant des d\u00e9parts manqu\u00e9s<\/li>\r\n          <li>Services unused due to the Customer's personal decision, illness, or travel delays not caused by Moratra LLC<\/li>\r\n          <li>Les r\u00e9servations promotionnelles ou \u00e0 prix r\u00e9duit explicitement indiqu\u00e9es comme non remboursables au moment de l&#039;achat<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <div class=\"pp-sub\"> <h3>D. Changes to a Booking<\/h3> <ul class=\"pp-list\"> <li>Date change more than 21 days before departure: free once, subject to availability and any difference in price.<\/li> <li>Date change fewer than 21 days before departure: treated as a cancellation, and the charges in 04.A apply.<\/li> <li>Name changes: free up to 7 days before departure.<\/li> <li>Where the number of travellers is reduced, the per-person price is recalculated on the new group size and the cancellation charges apply to the withdrawing traveller.<\/li> <\/ul> <\/div> <div class=\"pp-sub\"> <h3>E. Disputes<\/h3> <ul class=\"pp-list\"> <li>The Customer agrees to contact Moratra LLC before initiating any dispute procedure with a bank or financial institution. Moratra LLC undertakes to respond within five business days.<\/li> <li>A bank dispute raised in respect of an amount properly due under these Terms constitutes a breach of this agreement.<\/li> <\/ul> <\/div> <div class=\"pp-alert\"><strong>Important<\/strong>Nous recommandons vivement \u00e0 tous nos clients de souscrire une assurance voyage compl\u00e8te couvrant l&#039;annulation, les urgences m\u00e9dicales et l&#039;interruption de voyage avant de confirmer toute r\u00e9servation.<\/div>\r\n    <\/div>\r\n\r\n    <!-- SECTION 5 -->\r\n    <div class=\"pp-section\" id=\"t5\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">05<\/div><h2>Force majeure<\/h2><\/div>\r\n      <p>Moratra LLC shall not be held liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to:<\/p>\r\n      <ul class=\"pp-list\">\r\n        <li>Les cas de force majeure, notamment les tremblements de terre, les inondations, les temp\u00eates de sable ou les ph\u00e9nom\u00e8nes m\u00e9t\u00e9orologiques extr\u00eames.<\/li>\r\n        <li>Pand\u00e9mies, \u00e9pid\u00e9mies ou urgences de sant\u00e9 publique d\u00e9clar\u00e9es par les autorit\u00e9s nationales ou internationales<\/li>\r\n        <li>Actes de guerre, de terrorisme, troubles civils ou restrictions impos\u00e9es par le gouvernement<\/li>\r\n        <li>Gr\u00e8ves, actions industrielles ou d\u00e9faillances d&#039;infrastructures affectant les transports ou les services publics<\/li>\r\n        <li>Avis aux voyageurs des gouvernements, fermetures de fronti\u00e8res ou restrictions d&#039;entr\u00e9e<\/li>\r\n        <li>Tout autre \u00e9v\u00e9nement rendant impossible ou impraticable la prestation s\u00e9curis\u00e9e des Services<\/li>\r\n      <\/ul>\r\n      <div class=\"pp-highlight\"><strong>R\u00e9sultat de force majeure<\/strong>In the event of a confirmed force majeure situation, Moratra LLC will make every reasonable effort to offer an alternative date or a credit note. Refunds in force majeure cases will be assessed on a case-by-case basis, taking into account non-recoverable costs already committed to third-party providers.<\/div>\r\n    <\/div>\r\n\r\n    <!-- SECTION 6 -->\r\n    <div class=\"pp-section\" id=\"t6\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">06<\/div><h2>Annulations pour cause de m\u00e9t\u00e9o ou de s\u00e9curit\u00e9<\/h2><\/div>\r\n      <p>Moratra propose certains services, notamment des vols en montgolfi\u00e8re, des excursions dans le d\u00e9sert, des randonn\u00e9es en montagne et des activit\u00e9s de plein air. activit\u00e9s, sont par nature tributaires des conditions m\u00e9t\u00e9orologiques et peuvent \u00eatre annul\u00e9es ou modifi\u00e9es pour des raisons de s\u00e9curit\u00e9.<\/p>\r\n      <ul class=\"pp-list\">\r\n        <li><strong>Vol en Montgolfi\u00e8re Vols :<\/strong> Les vols peuvent \u00eatre annul\u00e9s ou report\u00e9s \u00e0 la seule discr\u00e9tion de l&#039;exploitant agr\u00e9\u00e9 de montgolfi\u00e8res si les conditions m\u00e9t\u00e9orologiques sont jug\u00e9es dangereuses. Cette d\u00e9cision est d\u00e9finitive et sans appel. Un remboursement int\u00e9gral ou une autre date vous sera propos\u00e9.<\/li>\r\n        <li><strong>d\u00e9sert et excursions en plein air :<\/strong> Les itin\u00e9raires ou les activit\u00e9s peuvent \u00eatre modifi\u00e9s en raison de fortes chaleurs, de temp\u00eates de sable, d&#039;inondations soudaines ou d&#039;autres risques environnementaux. La s\u00e9curit\u00e9 de tous les participants est la priorit\u00e9 absolue.<\/li>\r\n        <li><strong>Activit\u00e9s en montagne :<\/strong> Les randonn\u00e9es ou les activit\u00e9s en haute altitude peuvent \u00eatre modifi\u00e9es ou annul\u00e9es en raison de la neige, de la glace, du brouillard ou d&#039;autres conditions dangereuses, telles qu&#039;\u00e9valu\u00e9es par nos guides ou les autorit\u00e9s locales.<\/li>\r\n      <\/ul>\r\n      <div class=\"pp-highlight\"><strong>Politique de s\u00e9curit\u00e9 prioritaire<\/strong>All safety-related cancellation decisions are made by qualified professionals and are not subject to dispute. Moratra LLC will not be held liable for any disappointment, inconvenience, or additional costs arising from weather or safety cancellations that are outside our control.<\/div>\r\n    <\/div>\r\n\r\n    <!-- SECTION 7 -->\r\n    <div class=\"pp-section\" id=\"t7\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">07<\/div><h2>Responsabilit\u00e9 du client<\/h2><\/div>\r\n      <p>En confirmant une r\u00e9servation aupr\u00e8s de Moratra, le Client accepte les responsabilit\u00e9s suivantes\u00a0:<\/p>\r\n      <ul class=\"pp-list\">\r\n        <li><strong>Sant\u00e9 et forme physique :<\/strong> It is the Customer\u2019s responsibility to ensure they are physically and medically fit to participate in the selected activity. Moratra LLC reserves the right to exclude any participant from a tour or activity if, in the reasonable opinion of our staff or guides, their participation poses a risk to themselves or others.<\/li>\r\n        <li><strong>Documents de voyage\u00a0:<\/strong> The Customer is solely responsible for holding a valid passport, visa, and any other travel documentation required for their trip. Moratra LLC accepts no liability for denied entry or inability to travel due to inadequate documentation.<\/li>\r\n        <li><strong>Assurance voyage :<\/strong> Il est fortement conseill\u00e9 au client de souscrire une assurance voyage compl\u00e8te couvrant l&#039;annulation, les soins m\u00e9dicaux, l&#039;\u00e9vacuation et la responsabilit\u00e9 civile avant le d\u00e9but de son voyage.<\/li>\r\n        <li><strong>Comportement et conduite :<\/strong> All participants are expected to behave in a manner that is respectful of local culture, fellow travellers, guides, and the natural environment. Moratra LLC reserves the right to remove any participant whose behaviour is disruptive, dangerous, or offensive, with no entitlement to a refund.<\/li>\r\n        <li><strong>Ponctualit\u00e9:<\/strong> Customers are responsible for arriving at designated meeting points on time. Moratra LLC accepts no liability for missed tours due to late arrival.<\/li>\r\n        <li><strong>Effets personnels :<\/strong> The Customer is solely responsible for the safety and security of their personal belongings throughout the tour. Moratra LLC and its partners accept no liability for loss, theft, or damage to personal property.<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <!-- SECTION 8 -->\r\n    <div class=\"pp-section\" id=\"t8\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">08<\/div><h2>Limitation de responsabilit\u00e9<\/h2><\/div>\r\n      <p>To the fullest extent permitted by applicable law, Moratra LLC's liability to the Customer in connection with any Service shall be limited as follows:<\/p>\r\n      <ul class=\"pp-list\">\r\n        <li>Moratra LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of enjoyment, loss of opportunity, or loss of profits, arising from or in connection with any booking or Service.<\/li>\r\n        <li>Where Moratra LLC is found liable for direct loss or damage, such liability shall not exceed the total amount paid by the Customer for the specific Service giving rise to the claim.<\/li>\r\n        <li>Moratra LLC shall not be liable for any loss, injury, illness, or damage arising from the Customer's failure to follow safety instructions, guide directions, or activity-specific guidelines.<\/li>\r\n        <li>Moratra LLC shall not be liable for any personal injury or death arising from inherent risks associated with adventure tourism, outdoor activities, desert travel, or balloon flights, provided all reasonable safety measures were in place.<\/li>\r\n        <li>Moratra LLC accepts no liability for services, actions, or omissions of Third-Party Providers engaged to deliver any component of a Service.<\/li>\r\n      <\/ul>\r\n      <div class=\"pp-alert\"><strong>Reconnaissance des risques inh\u00e9rents<\/strong>Les activit\u00e9s d&#039;aventure, les excursions dans le d\u00e9sert, les vols en montgolfi\u00e8re et les exp\u00e9riences en plein air comportent des risques inh\u00e9rents qui ne peuvent \u00eatre totalement \u00e9limin\u00e9s. En r\u00e9servant de telles activit\u00e9s, le client reconna\u00eet et accepte volontairement ces risques.<\/div>\r\n    <\/div>\r\n\r\n    <!-- SECTION 9 -->\r\n    <div class=\"pp-section\" id=\"t9\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">09<\/div><h2>Services tiers<\/h2><\/div>\r\n      <p>Certains services propos\u00e9s par Moratra sont assur\u00e9s en tout ou en partie par des prestataires tiers ind\u00e9pendants, notamment des op\u00e9rateurs de montgolfi\u00e8res agr\u00e9\u00e9s, des soci\u00e9t\u00e9s de transport, des guides locaux, des h\u00e9bergeurs et des sp\u00e9cialistes d&#039;activit\u00e9s.<\/p>\r\n      <ul class=\"pp-list\">\r\n        <li>Moratra LLC acts as an agent and coordinator in such arrangements and shall not be held responsible for the quality, safety, or performance of Third-Party Providers beyond exercising reasonable care in their selection.<\/li>\r\n        <li>Third-Party Providers may have their own terms and conditions which apply in addition to these Terms. Moratra LLC is not a party to any contract between the Customer and a Third-Party Provider.<\/li>\r\n        <li>Any complaints or claims arising from the services of a Third-Party Provider should be directed to that provider in the first instance, with Moratra LLC providing reasonable assistance where possible.<\/li>\r\n        <li>Our website may contain links to third-party websites. Moratra LLC is not responsible for the content, accuracy, or privacy practices of any external websites.<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <!-- SECTION 10 -->\r\n    <div class=\"pp-section\" id=\"t10\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">10<\/div><h2>Propri\u00e9t\u00e9 intellectuelle<\/h2><\/div>\r\n      <p>Tout le contenu publi\u00e9 sur <a href=\"https:\/\/moratra.com\/fr\">moratra.com<\/a>, y compris, mais sans s&#039;y limiter, les textes, photographies, vid\u00e9os, graphiques, logos, ic\u00f4nes, itin\u00e9raires de voyage et supports de marque, est la propri\u00e9t\u00e9 intellectuelle exclusive de <strong>Moratra LLC<\/strong> ou ses fournisseurs de contenu agr\u00e9\u00e9s.<\/p>\r\n      <ul class=\"pp-list\">\r\n        <li>No content from this website may be reproduced, distributed, modified, republished, or commercially exploited without the express prior written consent of Moratra LLC.<\/li>\r\n        <li>le <strong>Moratra<\/strong> name, logo, and all associated brand identifiers are registered trademarks of Moratra LLC. Unauthorised use constitutes an infringement and may result in legal action.<\/li>\r\n        <li>Customers who submit reviews, photographs, or other user-generated content through our platforms grant Moratra LLC a non-exclusive, royalty-free, worldwide licence to use, display, and promote such content in connection with our marketing activities.<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <!-- SECTION 11 -->\r\n    <div class=\"pp-section\" id=\"t11\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">11<\/div><h2>Politique de remboursement et de litige<\/h2><\/div>\r\n      <p>Moratra LLC is committed to resolving all payment disputes fairly and transparently. Before initiating a chargeback with your bank or payment provider, we ask that you contact us directly to allow us the opportunity to resolve the issue.<\/p>\r\n      <ul class=\"pp-list\">\r\n        <li><strong>Billing questions.<\/strong> If you believe a charge is incorrect, please contact us at <a href=\"mailto:Info@moratra.com\">Info@moratra.com<\/a> and we will investigate and respond within 5 business days.<\/li>\r\n        <li>Moratra LLC maintains complete records of all bookings, confirmations, communications, and payment transactions, which will be provided to payment processors and financial institutions in the event of a chargeback claim.<\/li>\r\n        <li>We cooperate fully with payment processors and card networks in any dispute.<\/li>\r\n        \r\n      <\/ul>\r\n      <div class=\"pp-highlight\"><strong>Notre engagement<\/strong>Nous nous engageons \u00e0 r\u00e9soudre tout litige de facturation dans un d\u00e9lai de 5 jours ouvrables suivant la r\u00e9ception de votre r\u00e9clamation \u00e9crite. Notre objectif est de parvenir \u00e0 une solution \u00e9quitable et amiable, sans intervention d&#039;un tiers.<\/div>\r\n    <\/div>\r\n\r\n    <!-- SECTION 12 -->\r\n    <div class=\"pp-section\" id=\"t12\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">12<\/div><h2>Modifications et r\u00e9siliation<\/h2><\/div>\r\n      <div class=\"pp-sub\">\r\n        <h3>A. Modifications des services<\/h3>\r\n        <ul class=\"pp-list\">\r\n          <li>Moratra LLC reserves the right to modify tour itineraries, routes, timings, included activities, or any aspect of a Service where necessary due to safety, weather, operational, or logistical reasons.<\/li>\r\n          <li>En cas de modifications importantes avant le d\u00e9part, le Client en sera inform\u00e9 d\u00e8s que possible et se verra proposer une solution de remplacement ou un remboursement, le cas \u00e9ch\u00e9ant.<\/li>\r\n          <li>Les modifications mineures qui n&#039;affectent pas sensiblement la qualit\u00e9 ou la nature du Service ne donnent pas droit au Client \u00e0 une annulation ou \u00e0 un remboursement.<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n      <div class=\"pp-sub\">\r\n        <h3>B. Modifications des pr\u00e9sentes conditions<\/h3>\r\n        <ul class=\"pp-list\">\r\n          <li>Moratra LLC reserves the right to amend these Terms &amp; Conditions at any time. The updated version will be published on our website with a revised Effective Date.<\/li>\r\n          <li>Les r\u00e9servations confirm\u00e9es avant la date de toute modification restent soumises aux conditions g\u00e9n\u00e9rales en vigueur au moment de la confirmation.<\/li>\r\n          <li>L\u2019utilisation continue de notre site web ou de nos services apr\u00e8s la publication des conditions g\u00e9n\u00e9rales r\u00e9vis\u00e9es constitue une acceptation des conditions g\u00e9n\u00e9rales mises \u00e0 jour.<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- SECTION 13 -->\r\n    <div class=\"pp-section\" id=\"t13\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">13<\/div><h2>Droit applicable et juridiction<\/h2><\/div>\r\n      <p>Les pr\u00e9sentes conditions g\u00e9n\u00e9rales, ainsi que tout litige ou r\u00e9clamation en d\u00e9coulant ou s&#039;y rapportant, ou concernant leur objet ou leur formation, sont r\u00e9gis et interpr\u00e9t\u00e9s conform\u00e9ment aux lois de <strong>Royaume du Maroc<\/strong>.<\/p>\r\n      <div class=\"pp-highlight\"><strong>Juridiction<\/strong>Les tribunaux de <strong>Marrakech, Maroc<\/strong> Le tribunal comp\u00e9tent sera seul habilit\u00e9 \u00e0 r\u00e9gler tout litige ou r\u00e9clamation d\u00e9coulant des pr\u00e9sentes Conditions g\u00e9n\u00e9rales ou s&#039;y rapportant. En confirmant une r\u00e9servation, le Client se soumet irr\u00e9vocablement \u00e0 ce tribunal pour le r\u00e8glement de tout litige de cette nature.<\/div>\r\n      <p>Notwithstanding the foregoing, Moratra LLC reserves the right to bring proceedings against a Customer in any court of competent jurisdiction in the Customer's country of domicile for the purpose of enforcing payment obligations or protecting intellectual property rights.<\/p>\r\n    <\/div>\r\n\r\n    <!-- SECTION 14 -->\r\n    <div class=\"pp-section\" id=\"t14\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">14<\/div><h2>Proc\u00e9dure de r\u00e9clamation<\/h2><\/div>\r\n      <p>Moratra LLC is committed to delivering exceptional travel experiences. If you are dissatisfied with any aspect of our service, we encourage you to follow our formal complaints procedure:<\/p>\r\n      <div class=\"pp-rights\">\r\n        <div class=\"pp-right-item\"><strong>\u00c9tape 1 \u2014 Pendant votre visite<\/strong><span>Signalez imm\u00e9diatement le probl\u00e8me \u00e0 votre guide ou \u00e0 votre repr\u00e9sentant local afin que nous puissions intervenir en temps r\u00e9el.<\/span><\/div>\r\n        <div class=\"pp-right-item\"><strong>\u00c9tape 2 \u2014 Plainte \u00e9crite<\/strong><span>D\u00e9posez une plainte formelle par \u00e9crit \u00e0 <a href=\"mailto:Info@moratra.com\" style=\"color:#0d9488;\">Info@moratra.com<\/a> dans les 14 jours suivant la date de fin de la visite.<\/span><\/div>\r\n        <div class=\"pp-right-item\"><strong>\u00c9tape 3 \u2014 Accus\u00e9 de r\u00e9ception<\/strong><span>Nous accuserons r\u00e9ception de votre r\u00e9clamation dans un d\u00e9lai de 3 jours ouvrables et nous efforcerons de vous apporter une r\u00e9ponse compl\u00e8te dans un d\u00e9lai de 10 jours ouvrables.<\/span><\/div>\r\n        <div class=\"pp-right-item\"><strong>\u00c9tape 4 \u2014 R\u00e9solution<\/strong><span>Nous travaillerons avec vous pour trouver une solution \u00e9quitable, qui peut inclure un remboursement partiel, un cr\u00e9dit de service ou une mesure corrective.<\/span><\/div>\r\n      <\/div>\r\n      <p style=\"margin-top:18px;font-size:13.5px;color:#6b7280;\">Les plaintes soumises plus de 30 jours apr\u00e8s la date de fin du voyage pourraient ne pas \u00eatre prises en compte, sauf circonstances exceptionnelles \u00e9tay\u00e9es par des preuves document\u00e9es.<\/p>\r\n    <\/div>\r\n\r\n    <!-- SECTION 15 -->\r\n    <div class=\"pp-section\" id=\"t15\">\r\n      <div class=\"pp-section-head\"><div class=\"pp-num\">15<\/div><h2>Contactez-nous<\/h2><\/div>\r\n      <p>Pour toute question relative aux pr\u00e9sentes conditions g\u00e9n\u00e9rales, ou pour effectuer une demande de r\u00e9servation ou une r\u00e9clamation, veuillez nous contacter par l&#039;un des canaux suivants\u00a0:<\/p>\r\n      <div class=\"pp-contact-grid\">\r\n        <div class=\"pp-contact-item\"><div class=\"pp-contact-icon\">\u2709\ufe0f<\/div><div class=\"pp-contact-label\">E-mail<\/div><div class=\"pp-contact-val\"><a href=\"mailto:Info@moratra.com\">Info@moratra.com<\/a><\/div><\/div>\r\n        <div class=\"pp-contact-item\"><div class=\"pp-contact-icon\">\ud83d\udcde<\/div><div class=\"pp-contact-label\">T\u00e9l\u00e9phone<\/div><div class=\"pp-contact-val\">+212 727-541683<\/div><\/div>\r\n        <div class=\"pp-contact-item\"><div class=\"pp-contact-icon\">\ud83d\udccd<\/div><div class=\"pp-contact-label\">Adresse<\/div><div class=\"pp-contact-val\">Moratra LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA (operations office: Marrakech, Morocco)<\/div><\/div>\r\n        <div class=\"pp-contact-item\"><div class=\"pp-contact-icon\">\ud83c\udf10<\/div><div class=\"pp-contact-label\">Site web<\/div><div class=\"pp-contact-val\"><a href=\"https:\/\/moratra.com\/fr\">moratra.com<\/a><\/div><\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- FOOTER -->\r\n    <div class=\"pp-footer\">\r\n      <p><strong>Moratra<\/strong> is the trading name of <strong>Moratra LLC<\/strong>, registered in Wyoming, United States. Tours are delivered by our own operations team based in Marrakech, Morocco.<\/p>\r\n      <div class=\"pp-footer-copy\">\u00a9 <span id=\"yr\"><\/span> &copy; Moratra LLC. All rights reserved. These Terms &amp; Conditions are governed by the laws of the Kingdom of Morocco.<\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<script>\r\n  const d = new Date();\r\n  document.getElementById('eff-date').textContent = d.toLocaleDateString('en-US',{weekday:'long',year:'numeric',month:'long',day:'numeric'});\r\n  document.getElementById('yr').textContent = d.getFullYear();\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Legal Document Terms &amp; Conditions Please read these terms carefully before booking any tour, activity, or travel experience with Moratra. Effective Date: July 2, 2026 Moratra is the trading name of Moratra LLC, a limited liability company registered in Wyoming, United States (WY Filing ID 2026-002017761). Moratra LLC is the organizer of, contracting party for, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2288","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/moratra.com\/fr\/wp-json\/wp\/v2\/pages\/2288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moratra.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moratra.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moratra.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/moratra.com\/fr\/wp-json\/wp\/v2\/comments?post=2288"}],"version-history":[{"count":4,"href":"https:\/\/moratra.com\/fr\/wp-json\/wp\/v2\/pages\/2288\/revisions"}],"predecessor-version":[{"id":13563,"href":"https:\/\/moratra.com\/fr\/wp-json\/wp\/v2\/pages\/2288\/revisions\/13563"}],"wp:attachment":[{"href":"https:\/\/moratra.com\/fr\/wp-json\/wp\/v2\/media?parent=2288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}